There has been a national text relay service in UK since 1991 enabling textphone users to contact hearing people over the telephone.
BT has been running an improved service called Relay UK.
With Relay UK can make calls using your textphone, but the new service offers more ways to make call via your computer or smart device through a specially designed or newly improved app.
The app is free to download from the Google play store, the Apple app store, and the Relay UK website.
When you make a call, if you currently use your voice to speak but read the reply in text, Relay UK allows you to do so without having to change between voice and text.
All you need to do is use an internet connected device – computer or smart device – with app installed. You will be able to speak and read at the same time, which will help the flow of the conversation.
If you frustrated with giving out the 18002 prefix to any hearing person who wishes to call you; Relay UK will give you the ability to link your standard telephone number to a specific Relay UK TextNumber.
A TextNumber is just like an alternative phone number and can be given to friends and family and companies, so they can call you using this number without the need to use the 18002 prefix.
More information about the service is available from the Relay UK website.
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