It Matters Communication Guide
In this downloadable guide you'll find some simple tips for communicating better with deaf people and people with hearing loss.

Being deaf or having hearing loss can be an isolating experience. Many deaf people can feel cut off from other people because of the communication barriers they face every day.
You can make life easier for deaf people and people with hearing loss, and make them feel more included and connected, by being aware of a few simple things you can do to aid communication.
To make things easier for deaf people and people with hearing loss, download your copy of our free communication guide today.
Here is a sample of what you will learn in the guide.
Don’t say “It doesn’t matter...”
If someone asks you to repeat yourself, either once or a number of times, don’t give up and say, “Oh it doesn’t matter”. This can make someone feel that what they are saying doesn’t matter, or that they don’t matter.