We are saddened to have to announce that we’ve made the decision to postpone all Hearing Dogs tours due to the latest advice from the government regarding the risk of the Covid-19 coronavirus, which is to stop all non-essential social contact.

We had very much hoped to run the tours as normal, as we love holding them and they are an important way of raising funds and awareness to help us train more life-changing hearing dogs.

Anyone who has already bought a ticket for the tour will be contacted directly with further information. We hope to resume our tours as soon as advice from the government enables us to do so. Many thanks indeed for your kind support of our charity.

Take a tour of a Hearing Dogs training centre

Take a tour of one of Hearing Dogs for Deaf People’s training centres located in Buckinghamshire and Yorkshire. See behind the scenes to learn how we train our clever hearing dogs.

Both centres are open to the public on Thursday afternoons for pre-booked guided tours, with The Beatrice Wright Centre taking bookings from January to November, and The Grange from February to November. We have also launched a number of additional Tuesday tours at The Grange.

They are conducted by some of our valued volunteers and include a guided tour of our facilities with the opportunity to meet hearing dogs in training, a demonstration of a hearing dog’s work, a visit to our welfare block and learn more about our amazing partnerships.

Our tours are often booked several months ahead, and tours during half term and school holidays for groups of children are especially popular, so it is wise to book ahead. In order to reduce disruption to our work, tours are limited in numbers to 20 guests per weekly tour.

The Grange,

Weekly Tour at The Grange

Our headquarters are at The Grange – which consists of office space for our fundraising, communications, finance, volunteering and HR staff. As well as this, we have hearing dog training houses, recipient accommodation, kennel blocks, a puppy training hall and 27 acres to exercise the dogs.

Many of our tour guests also join us at The Grange Restaurant for lunch beforehand. You can also choose to try one of our delicious Cream Teas, or you might like to treat yourself to one of our Afternoon Teas.

Tour cost

  • Tour with cream tea (freshly baked scone, jam and clotted cream) - £13.00
  • Tour only - £7.50

Any cancellations received with less than a week's notice will incur the full charge.

Tour itinerary

Please report to Reception on arrival.

  • 1.00pm – Tour, including video presentation
  • 2.00pm – Visit to our Welfare Hub
  • 2.30pm – Hearing dog demonstration
  • 2.50pm – Cream tea or Afternoon Tea (optional)

How to get to The Grange

Find The Grange on the map.

The Beatrice Wright Centre, Yorkshire

Weekly tour at The Beatrice Wright Centre

The Beatrice Wright Training Centre in Bielby in the East Riding of Yorkshire was purchased in 2006 and officially opened by our Royal Patron, HRH The Princess Royal, in 2008. It is a purpose-built centre with everything we need to train our hearing dogs including training houses, a kennel block and a puppy training hall as well as acres of land to exercise the dogs.

Tour cost

Tour including afternoon tea with homemade cake - £5.00

Tour itinerary

Please follow Thursday Tour signage on arrival down to the Puppy Hall.

  • 2.00pm – Tour starts in Puppy Hall
  • 2.00pm – Talk and video presentation
  • 2.30pm – Hearing dog demonstration
  • 3.00pm – Tour of the centre including a trip to the training kennels
  • 3.30pm – Afternoon tea and the opportunity to buy items from the catalogue

How to get to The Beatrice Wright Training Centre

Find The Beatrice Wright Training Centre on the map.

Enquire about a tour

If you're interested in a tour at either our Buckinghamshire or Yorkshire centres, you can use the contact details listed above or submit your enquiry using the form below.

(max 20 The Grange, Bucks)
Tours run every Thursday, check above for details

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