Kevin and Dexter

"He’s not only my constant companion but my reason to get up in the morning". After profound loss, Dexter has brought companionship, comfort, and a wet nose.

A smiling older gentleman sitting with a black dog on his lap, one arm around it. They are in a room draped with white sheets.

After gradually losing his hearing over two decades, life became increasingly challenging for Kevin, affecting everything from socialising and family life to his sense of independence.  

The loss of his wife, Marylyn, coupled with being unable to hear sounds at night without his hearing aids, highlighted that he needed additional support.  

As a former volunteer puppy trainer for Hearing Dogs, Kevin understood the remarkable difference these dogs can make. In 2025, he was matched with his own hearing dog, cocker spaniel Dexter, who not only alerts him to important sounds but has also brought companionship and comfort during a period of profound loss.  

Kevin’s story, in his own words:  

I first realised I was losing my hearing about 20 years ago. A colleague brought a gadget into work that was meant to emit a high-pitched sound. He switched it on and I asked whether it was working. He looked puzzled and replied, “It’s on. Can’t you hear it?”  

I was fitted with hearing aids six years ago. Wearing them, and with no other noise around me, I could just about get by. In social settings such as pubs or restaurants though, the noise coming at me from every direction was overwhelming, and I couldn’t join in conversations unless I was sitting right next to the person speaking.  

My hearing loss also made life difficult at home. To hear the radio or television, I had to turn the volume up very high. This caused a problem for my wife, Marylyn, because she had tinnitus, which was aggravated by loud noise. At times, it could be quite challenging.  

We couldn’t call to each other from different rooms anymore. If Marylyn was in the kitchen or upstairs, she had to remember to come downstairs and face me when speaking.  

After we retired, we saw a Hearing Dogs advert in our local community magazine appealing for volunteer puppy trainers. Between us, Marylyn and I helped train three hearing dog puppies, all of whom are now supporting deaf people in their homes.  

Sadly, in 2023, Marylyn was diagnosed with cancer. She sometimes needed help during the night when she was feeling ill, and if I didn’t hear her get up, I would sleep right through. It upset me that I couldn’t be there for her. That was the first time I realised I needed extra support with my hearing.  

Sadly, I lost Marylyn quite suddenly just over a year ago. After she passed away, I realised just how much I had been relying on her to hear things for me. A friend encouraged me to apply for a hearing dog, and Dexter came to live with me in December 2025.  

A black cocker spaniel dog, mouth slightly open, sitting on a large boulder.

I realised almost immediately that Dexter was going to make a positive difference to my life. As soon as I got him, I started sleeping soundly at night. I think it was the confidence he gave me that if anything happened, he would let me know. He’s become my ears at night.  

When my alarm goes off in the morning, Dexter jumps onto the bed and sticks his wet nose in my ear. It starts the day perfectly. We have a cuddle, then a play fight, and then it’s time for his breakfast. He’s a cheeky boy and likes nothing more than a game with his tennis ball on the lawn.  

We practise his sound alerts every day. When he hears the smoke alarm, doorbell, alarm clock or cooker timer, he nudges me with his nose. When I ask, “What is it?”, he takes me to the source of the sound - unless it’s a danger sound such as the smoke alarm, in which case he drops to the floor.  

I find that more people stop and talk to me when Dexter and I are out walking. He loves people. They come over to see him, and we end up chatting. In the time between losing Marylyn and getting Dexter, I could walk the length of the park without anyone speaking to me. 

Close up photo of black cocker spaniel Dexter, looking off to the right

Having been a volunteer puppy trainer and having had to give the dogs back when it was time for them to be matched with their deaf partners, I know how hard that can be. But now I have Dexter, I can see the very real difference he has made to my life. I can’t really imagine being without him.  

I can’t fully put into words the comfort Dexter gives me. I still wonder sometimes what I’ve done to deserve him. He’s not only my constant companion but my reason to get up in the morning. He’s my rock.