How we help

If you, or someone you know, is experiencing changes in their hearing, or how they feel about living with deafness and hearing loss, then we are here to help.

We offer tailored help and support for people with all levels of hearing and their individual needs.

We understand the challenges that hearing loss can bring.

If you are looking for answers to questions on audiology, hearing in certain situations, communication, feeling alone or isolated because of your hearing, then we are here to help.

We will work with you to learn about your needs and our friendly team will do all they can to help.

Here are some of the services we offer: 

Man with hearing aid looking at laptop


If you are looking for practical information, tips, services and products to help manage your hearing loss, then our Helpdesk is for you. All responders have personal or professional experience of hearing loss

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Hearing Dogs

Hearing Dogs

We will work with you to determine if having an assistance dog to help you practically and emotionally would suit your needs. Our hearing dogs are highly trained to assist those with hearing loss, so contact us and together we can determine if this option is right for you.

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support groups

LinkUps and LinkUp Online

LinkUps are useful to anyone whose life has been affected by hearing loss. They bring people together in a friendly and supportive environment to explore the challenges of living with hearing loss, to share solutions, and to learn more about the strategies and equipment that can help make life a little easier.

We encourage a relative, partner or friend to join in, as we understand that hearing loss affects relationships too.

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A selection of products from the shop. A communication pack, a personal listener and hearing aid batteries

Online shop

Our online shop sells a range of assistive listening and alerting devices to support your hearing day to day. We also sell clear facemasks and a range of communication resources and hearing loss awareness products including badges, stickers and wristbands.

Click here to visit the online shop