We can offer you help and support to find the right technology or product to suit your hearing needs, through services such as our Hearing Hub or our online shop. Whether you need assistive equipment to help you day-to-day, or you’re simply looking for impartial advice on communication and hearing aids, we’ll work with you to find the best option. 

volunteer John explaining the use of a listener device

Hearing Hub

The Hearing Hub is a service based at The Grange in Saunderton, Buckinghamshire, which offers you help and support to manage your hearing well.

You might want general advice and guidance about communication and hearing aids; you might want to try a particular piece of hearing equipment before you decide to buy it; or you might not know exactly what you need. Whatever your situation, we are here to help.

You will meet our team of trained volunteers who all have a sensitive understanding of the problems you face (most of them have a hearing loss), and a qualified, practising audiologist who can help you understand your own hearing better.

To find out more or to book an appointment at the Hearing Hub, click here.

Online shop

Our online shop sells a range of assistive listening and alerting devices to support your hearing day-today. We also sell a range of communication resources and hearing loss awareness products including badges, stickers and wristbands.

To visit the online shop, click here.

Alex’s story 

“At my local church, members with hearing problems were having difficulty taking part in meetings. We used hand-held microphones, but they weren’t all that helpful as they prevented spontaneity and were often not held properly.

“We sought help from the Hearing Hub at The Grange in Saunderton in Buckinghamshire.

“Initially, the Hearing Hub volunteer, John, who is profoundly deaf, visited our church to assess our problem. We then made an appointment to meet him and the Hearing Hub audiologist, Paula, to talk over possible solutions. 

“John and Paula were very welcoming and showed a great deal of understanding about hearing loss. They explained everything clearly and showed me different equipment. After trying out a few things, John felt a Conversor device would be the best option for our meetings and offered to loan us one.

“Happily, when we used it at our next church meeting it was very successful. I found that I could take a more of an active part in the group discussion and this made me feel more self-confident. It also meant I wouldn’t miss out on the light banter that is always part of our meetings. Other hard of hearing members felt the same. I was determined to purchase one as soon as possible.

“At the Hub, it was good to talk to experts who had personal experience of hearing loss. I felt very relaxed during my visit and confident that my difficulties were understood. I would have no hesitation in recommending anyone with hearing difficulties to visit the Hearing Hub to get friendly, helpful and independent advice.”