Frequently asked questions

Have a question? Here's the answer! These are the questions we're most often asked. If you have any further questions please just get in touch.

Can I leave my dog at home all day?

No, not all day, your hearing dog should accompany you to as many places as possible. This means taking your dog to work and into town.

What if I can't take my dog to work?

Your hearing dog should come to work with you to help you with sounds there and maintain a working bond.

How do I know a hearing dog is right for me?

We understand that every degree of hearing loss can be challenging, and our one-to-one advisors will do their best to discover if your needs can be met through one of our fantastic dogs. Hearing Dogs do not just provide deaf people with registered assistance dogs – we can also match you with a sound support dog or a companion and confidence dog, depending on your circumstances. Does this sound like something that you could benefit from?

What criteria will you need to meet?

These are some of the basic criteria: 1) You are aged 18 or older 2) You have a severe to profound deafness in both ears 3) You can walk a dog for an hour every day 4) The dog will not be away from you for more than 4 hours at a time 5) You like dogs 6) You do not have any pet dogs at home under 10 years of age. If you have more than one pet dog then we cannot accept your application. If you have any questions about the criteria then please contact us. We will be happy to answer your questions. In addition to the basic criteria, many other factors may be considered on an individual basis and acceptance is based upon assessment of these factors.