Individual Giving Executive


Job title: Individual Giving Executive
Location: Hybrid (1 -2 days at Head Office, The Grange, Saunderton)
Hours: Full time, 35 hours per week, Monday to Friday 
Salary: £30,000 - £32,000 per annum

What we do

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

What you will be doing

This role will work closely with the Head of Individual Giving, Senior Digital Marketing Specialist, and Supporter Services Manager to support the delivery our individual giving programme.

You will work on both donor acquisition and retention activities across several different income streams, including regular giving, cash, lottery, raffle, and legacies. You will also support the delivery of a calendar of fundraising campaigns and activities through both digital and traditional channels. Key responsibilities include: 

  • Work with the Head of Individual Giving to deliver individual giving fundraising campaigns to recruit and retain individual donors across a range of offline and digital channels, including direct mail, face to face, telephone, email, and social media.
  • Managing a range of projects involving multiple stakeholders and delivering them to budget and schedule for a range of fundraising campaigns including but not exclusively recruitment, retention, stewardship, consent, upgrade, and reactivation.
  • To manage third party agencies in delivery of day-to-day programme actions and to ensure that all activity reflects the values of the Charity.
  • To use data and analysis to support and advise on the delivery of retention programmes that add value to the supporter experience.
  • To contribute to the wider Fundraising team, taking a proactive approach to working in a high-performing and collaborative environment.
  • To analyse and interpret data and to provide insight to drive performance and supporter experience.
  • To seek out innovative and agile approaches to working, adopting lean processes and using data to support decision-making.
  • To work collaboratively with colleagues at all levels across the Charity to ensure programmes are integrated and that opportunities to maximise lifetime value of supporters are leveraged to achieve wider fundraising impact goals.

What you will need to succeed

  • A can-do attitude, someone who is an excellent, highly organised project manager, data savvy, and understands that delivering a brilliant supporter experience forms an intrinsic part of our long-term strategy.
  • A high level of attention to detail, as well as being able to deliver projects on time while monitoring budgetary spend accordingly.
  • Being able to build good internal relationships within HDfDP is an important part of this role as you will be working with various different teams within the Charity.

For more information please view the job description below. 

Why us?

We offer a wide range of benefits for our staff which include:

  • 24 days holiday plus bank holidays
  • Pension
  • Hybrid working

How to apply

If you are interested in working with us in this varied and immensely rewarding job then please send your CV and a covering letter on how you'd be perfect for the role, to 

We look forward to hearing from you!

Closing date & interviews

  • Closing date for applications Friday 1st March 2024
  • Interviews will be arranged on a rolling basis. We reserve the right to close this vacancy early if we receive sufficient applications for the role.


Download Job Description >