Terms and Conditions

1. Validity

These terms and conditions govern the Hearing Dogs for Deaf People online shop performance relating to the sale and supply of goods to the customer. Hearing Dogs for Deaf People reserve the right to amend these terms and conditions from time to time by updating this text page and the customer is bound by any such modifications or revisions.

2. Contract with customer

The contract between Hearing Dogs for Deaf People and the customer comes into existence upon Hearing Dogs for Deaf People’s acceptance of the customer's order i.e. when payment has been received. Hearing Dogs for Deaf People is entitled to withdraw from contracts in the case of obvious typographical or arithmetical inaccuracies appearing on Hearing Dogs for Deaf People’s website.

3. Pricing and availability

The prices of the goods are those specified on Hearing Dogs for Deaf People’s website. The price, as displayed is inclusive of VAT (at the standard UK rate) and delivery within mainland UK. Orders are subject to availability. Price and availability information is subject to change without notice.

4. Delivery of goods

Hearing Dogs for Deaf People will deliver the goods ordered to the delivery / shipping address supplied by the customer. Hearing Dogs for Deaf People is entitled to deliver in part. Despatch of goods constitutes fulfilment of contract.

5. Hearing Dogs for Deaf People's warranty and return of goods

If the goods delivered are not what the customer ordered, or are of incorrect quantity, or are damaged or defective, Hearing Dogs for Deaf People will, if the customer returns them within 7 days in accordance with Hearing Dogs for Deaf People’s returns policy, at the customer’s option either give a full refund or where possible make good any shortage or non-delivery or replace any damaged or defective goods. Returned products must be received by Hearing Dogs for Deaf People packed in original packaging, with all component parts and in good condition.

6.Governing law and jurisdiction

Contract between Hearing Dogs for Deaf People and the customer will be governed by English Law and all disputes will be submitted to the non-exclusive jurisdiction of the English Courts.

7. Intellectual property

All the information, data, text, graphics, links or computer code published on, contained or available on this website are the copyright of Hearing Dogs for Deaf People. Unauthorised use of the material including the production, storage, modification, distribution or republication without the prior written consent of Hearing Dogs for Deaf People, or where applicable, the respective copyright owner(s) is prohibited. The names and logos of Hearing Dogs for Deaf People and all related products and services names, design marks and slogans are the trade names, service marks or trade marks of Hearing Dogs for Deaf People and may not be used without the prior consent of Hearing Dogs for Deaf People.

8. Disclaimer

Hearing Dogs for Deaf People hereby, to the fullest extent permitted by law, disclaims all warranties and conditions with regard to the materials and goods and services supplied in relation to this website, whether, expressed or implied or statutory (including all implied warranties and conditions of the merchant ability and fitness for a particular purpose). In no event that Hearing Dogs for Deaf People be liable for any indirect, punitive, special, incidental or consequential damages whatsoever even if Hearing Dogs for Deaf People has been advised of the possibility of damages including, without limitation, damages for loss of use, data or profits arising out of or in any way connected with the use or performance of this website, interruptions or delays to this website, the provision of or failing to provide services, or for any information, material, goods and services obtained through this website or otherwise arising out of the use of this website, whether based on contract, tort or otherwise to the fullest extent permitted by law.

10. Invalidity of Terms and Conditions

If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions will not be affected.